All orders are shipped within 24hrs of placing your order. We have 2 delivery methods, Next Working Day (cut off time 4pm) and 48hr. If you have not received your order within the times scales set out here it could be due to postal system failure. If this happens to you, please email our customer service team for further information at email@example.com
Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times. We also don't ship at weekends.
All UK Mainland orders are sent via Hermes. Worldwide deliveries are sent via DHL.
Orders made via the trade team are subject to variable delivery times. Please ensure you clarify delivery details with your representative.
Returns & Replacements
Please read our Return Policy by clicking here
If this does not help you with your query please email our customer services team at firstname.lastname@example.org we will be happy to help.